Reviewie
Back to Home

Privacy Policy

Effective Date: 26th May 2025

Reviewie (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, www.reviewie.co.

1. Information We Collect

We do not require you to provide any personal information such as name, email, or payment details to use our service.

However, the following information may be collected automatically through our website and third-party services:

  • Usage data and behavioural information through PostHog and Vercel Analytics, including:

    • IP address (anonymized or pseudonymized where possible)
    • Browser and device type
    • Geographical location (country level)
    • Pages visited, session duration, clicks, and interactions
    • Session replays captured by PostHog for troubleshooting and product improvement

  • User inputs such as reviews and reviewer names from third-party platforms (e.g., Google, TripAdvisor) that you voluntarily paste into the tool.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To analyse and improve the functionality, performance, and user experience of Reviewie.
  • To provide AI-generated responses by sending user inputs to OpenAI’s API for processing.
  • To monitor and troubleshoot technical issues.

We do not store or retain any user-inputted reviews, reviewer names, or AI-generated responses on our servers or databases. All user data remains within your browser session unless you choose to save it manually.

3. Cookies and Tracking Technologies

We and our third-party service providers may use cookies and similar tracking technologies to collect analytics data. This helps us understand usage patterns and improve our services.

By using Reviewie, you consent to the use of these technologies. You may manage your cookie preferences through your browser settings.

4. Third-Party Services

We employ the following third-party services which may process your data:

  • OpenAI API — processes user inputs to generate AI responses.
  • PostHog — collects behavioural analytics, including session replays.
  • Vercel Analytics — tracks website traffic data.

Please review their respective privacy policies for more information.

5. Data Security

While we do not store personal data, we take reasonable technical and organisational measures to protect the website and its infrastructure from unauthorised access or attacks.

6. Your Rights

If you are located in the UK, EU, or other regions with data protection laws, you have certain rights regarding your personal data, including:

  • The right to access any personal data we may hold.
  • The right to request correction or deletion.
  • The right to object to or restrict processing.
  • The right to data portability.

Since we do not store or retain user personal data, these rights may have limited application, but we are committed to respecting them.

7. Children’s Privacy

Reviewie is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
đź“© [Placeholder Email]